Megasync Support Team Came To The Rescue

I sought support about my issues from their Support team and megasync did not disappoint. I made an initial blog post of my issue here. I received my first email response less than 24 hours from the time I reported it. I tagged my issues technical and I mentioned that my plan is LITE / PRO. I guess they’ll finally figure that last information out since I have an account, right.

They also asked for some additional logs and added instructions to get that out of my operating system. Excellent, crisp and functional. Another 24 hours and they sent me an email attachment of the megasync desktop client with curl statically linked. So I saved it to a folder and installed their special blend of megasync desktop client with

#pacman -U {megasync-new-version-}

which will replace the old installed version in my system.

IT WORKED. Great job guys!


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